Papa John's employee writes racist slur on receipt to Asian customer... to its credit, Papa John's responds swiftly

Papa John's employee puts Asian customer's name as "Lady Chinky Eyes" on her receipt

When The Huffington Post reached the Papa John's in question for comment, the assistant manager -- who only gave her first name as Marjani -- said she was unaware of the incident.

"I apologize," she said in a phone interview. "I'm sure they didn't mean any harm but some people will take it offensive." She added that she "had an idea of who it was," based on the time of the receipt.

Marjani went on to say that this was the kind of behavior that would result in disciplinary action, but declined to go into further detail on what she planned to do.

Papa John's has yet to respond to the incident in a statement or its Facebook and Twitter accounts, but with such a PR disaster on their hands, they most likely will soon.

UPDATE: Papa John's has responded to the incident on Facebook. A post on its official page reads:

We were extremely concerned to learn of the receipt issue in New York. This act goes against our company values, and we've confirmed with the franchisee that this matter was addressed immediately and that the employee is being terminated. We are truly sorry for this customer's experience.

The company has also addressed the matter on its Twitter feed, tweeting to multiple people that "We have issued an apology, are reaching out to customer & franchise employee is being terminated."

I'm glad Papa John's acted swiftly and fired that employee and gave a good apology :) It's still disgusting that that happened at all though, I can't believe people this is okay to do. Also the assistant manager gave a really terrible response to the Huffington Post. -_- Really?

"I'm sure they didn't mean any harm but some people will take it offensive."

Uh huh. First off, again, intent doesn't matter but I question when ppl say that the person meant no harm... maybe consciously they didn't, because all they were thinking was that it was hilarious and only their amusement mattered, but the hilarity comes at the expense of others... so there's harm... the only reason people can honestly claim "I meant no harm" was cuz they were too busy thinking of themselves and how hilarious a racial insult was to them, that they weren't thinking about the effect on the other person, but the hilarity still comes at the expense of others. So maybe they meant no harm, but they meant a joke where the humour comes FROM harm. -_-

Secondly "but some people will take it (as) offensive." as if it's just the over-sensitive Asian woman who sees this as a problem. Really? Calling an Asian person's appearance "chinky eyes" isn't offensive? As I said, the joke is MEANT to be offensive, the humour comes at the expense of Asian ppl, and mocking our looks. -_-

The comments of course have a nice sampling of awfulness because you can't EVER have a story about racism/sexism/transphobia/ablism/etc online without ppl showing up to let us know we're overreacting and that the poor beset upon offender IS NOT A REAL RACIST/TRANSPHOBE/HOMOPHOBE/SEXIST/ETC but MERELY a jerk. e_e Sure... but they're a racist jerk. It's almost like ppl feel that if you're just a jerk but in your jerkiness you choose racism to insult somebody, it means you're not rly a racist but a jerk -_-

One comment says that it's in poor taste but not racism. What do you need for things to BE racism then? -_- Nething short of "I wanna wipe Asian ppl off the face of the earth" I guess doesn't qualify. xD This isn't even like something you can claim is an accident, like the person who threw the banana at the black hockey player claiming that he JUST HAPPENED to have a banana at hand and wanted to impede him. I find it unlikely and probably an excuse (and even if not they should have been aware of the implications of throwing a banana at a black person) but at least it's possible, even if not an excuse for the harm caused. But "Lady Chinky Eyes" to an Asian person in replacement of their real name on the receipt? xD Yeah... nobody does that by accident.